---- MEMBERS ONLY ----

RETURNS

RETURN POLICY

All of our products are top quality and we are confident that you will be happy with your purchase. We also hand check all orders before they are dispatched to ensure they are to the highest standard.

However, if you are unhappy with your purchase we will happily issue an exchange as long as the item(s) are returned back to us with a filled out returns form enclosed with the returning item(s) at the address below via a secure Post Office service. (Royal Mail Special Delivery service recommended) within 7 days of the date printed on your invoice. Returned item(s) must be returned with all relevant swing tags, labeling, original garment packaging and in ORIGINAL RESALEABLE condition. Once we have received the item(s) back we will issue a Exchange. However we reserve the right to withhold a exchange, credit note or refund if the item(s) have been worn, damaged, washed, marked, on sale, or smells of any type of odor which is not of origin, or is in any condition that we deem renders the item un-saleable.

Please note: IMPORTANT 
  • No returns on sale items exchange only.
  • Please ensure that you wrap the package securely
  • We do not cover any postal cost incurred when sending the item(s) back to us
  • For your own protection, we recommend that you send your package by Royal Mail Special Delivery service
  • We cannot be held responsible for packages lost or damaged in the post
  • This does not affect your statutory rights as a consumer

Please see return label. All returns to

RETURNS ADDRESS
The rose lipman building
Cake club clothing
43 de beauvior road
N1 5SQ

 

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